I live in Toronto and recently bought from quite a few users on MOTL. Some cards arriving insanely fast in just PWE shipping, while some packages with bubble mailer and customs number just have not arrived after almost a month. What the hell is wrong with USPS and Canadian Customs? The following two packages are really starting to worry me:

Your item departed our MIAMI, FL 33112 sort facility on April 17, 2013. Information, if available, is updated periodically throughout the day. Please check again later.

-Processed through USPS Sort Facility, April 16, 2013, 11:24 am, MIAMI, FL 33112
-Dispatched to Sort Facility, April 13, 2013, 2:49 pm, PALM BAY, FL 32907
-Acceptance, April 13, 2013, 11:29 am, PALM BAY, FL 32907

- April 17th, then nothing.

Your Item Status:
Your item has left our acceptance facility and is in transit to a sorting facility on April 24, 2013 at 1:28 pm in COS COB, CT 06807. Information, if available, is updated periodically throughout the day. Please check again later.

-Acceptance, April 24, 2013, 10:39 am, COS COB, CT 06807

-Accepted, then that's it. Really?

Does anyone have experiences with situations like this? What can I do right now? Just don't want to lose hundreds of dollars for nothing, at least want to attempt something.

You need find the number for your customs depot (mine is JFK Airport), and see if you can find the right human with your tracking info. They could then push it through. It's legwork, but there is nothing the sender can do unfortunately. Since it is likely in your country it is much easier for you to resolve.

Even so, it is the seller's responsibility to get it to you safely. They can do a trace after 30 days of non-activity, but that takes another few weeks to resolve even before they can submit an insurance claim.