Author
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Topic: Seller protection: Paypal, Chargebacks, etc
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HandicapParking Member
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posted November 19, 2014 08:48 AM
I'm a long time buyer starting to sell cards on here (from Canada) and I'm looking for some advice regarding protecting myself, mostly from CC Chargebacks. Is there anything else I should worry about if the buyer pays first?In your experience, does Paypal seller protection protect you in the event of a Credit card chargeback assuming the purchase is eligible for seller protection? (Ship using tracking/DC, ship to address listed in PayPal, non-gift payment) Is it possible for a buyer to successfully do a Credit card chargeback for a GIFT payment in PayPal? Is it possible to confirm that a PayPal buyer used a bank balance instead of a credit card? Or some other trick to be immune to CC chargebacks but still receive PayPal payments? What's the limitation time period for filing CC chargebacks?
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enemy1g Member
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posted November 19, 2014 09:40 AM
I believe the chargeback period is 45 days? Could be wrong there.But in general, keep as much proof/evidence of you shipping to said buyer as possible. Take pictures, keep receipts, take screen shots of every transaction you have as a seller (should be all transactions, buyer or seller, but it could be a lot), and just try to keep as much evidence as possible. From my experience, people are still able to file a chargeback even paid through gift. I sold digital items to someone, both sides were happy, and about 2-3 weeks later, the buyer decided to file a chargeback. I submitted as much proof as I had, and won the case. If you don't mind shelling out the extra $, get signature confirmation as it will require a signature and should be sufficient proof in the event someone decides to file a chargeback.
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Magiclydelcious Member
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posted November 20, 2014 11:44 AM
I've had quite a few chargebacks and as long as you have proof of delivery paypal will side with you. or they will just pick up the loss.I have heard of people getting they're money back from a gift payment. You cannot tell if the buyer paid from a credit card, bank, or paypal balance. But if they pay with a Credit card they will be charged fees and sometimes you can see that when they send you the money. I believe the refund/return/chargeback process has been bumped up to 180 days.
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