I sold them some cards, bought some cards, and paid the difference via paypal.
After a few weeks and not hearing anything from them, i tried to contact them via their site's webform.

After getting no reply after 3 days, i tried again and still got no reply.

the only contact i got from them was when i first placed the order and i emailed to ask where i needed to mail the cards (they replied the same day).

Today (almost a month since my order) i got an email from bidwicket telling me that Whitelion games had cancelled my order.

I've never dealt with an online dealer that so blatently ripped me off and ignored all my attempts to contact them. I'm not sure if there's anything i can do to get my cards back or anything.

has anyone dealt with them before and had a similar situation as mine? If so, how did you get them to fix it please?

Because they had many refs on FMC, i'm sure many had good experiences with them but pls don't post on this thread about "i ordered from them and had no problems" etc...

I'm looking advice on the best way to get this order situation resolved (or at least have them contact me rather than ignoring my emails).

They have a contact number on the site but it's during my work hours and it's long distance for me to call so i'd prefer not to go that route if i can.

A lot of online dealers that do trades, will only hold your order/trade for so long without receiving something before canceling it.

There's possibly a glitch in communication going on here. Like the previous poster said, if you've got a number for them... Call it. If it's really that much in card value to you, wouldn't you rather pay the few cents extra for what's probably a 5 minute long distance phone call?

here is my dealings with them
http://classic.magictraders.com/ubb/Forum1/HTML/024289-2.html#31

i'll update after i call them.

it wouldn't be so stressful if they just answered my emails.

Ive handled many dealers and know how to deal with them as I am one of them.....kinda.

LMK,

i am grateful that it looks like things are going to work out in the end but i'm never buying off these jerks again.

is no customer service better than bad customer service? - or does it equate to the same thing.

i'll give it a week to see if i receive my cards and if i don't get anything, i'll give them a call.

I saw your post gcowhsu and that really sucks.

thanks for the tip bootlegger. i'm going to email greg and let him know about my crappy experience with white lion games if i end up getting screwed on my purchase.

thanks to everyone else for their take and advice.